Volume V No. 7

A publication of the National Association of Theatre Owners

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Exhibs Should Train Employees To Assist
Assisting The Disabled
In Times of Emergency

by Steven John Fellman
NATO Washington Counsel

In the very rare occasion where a theatre may need to be evacuated because of an emergency, motion picture theatre evacuation plans should consider the special needs of patrons with disabilities.

Though there is no specific provision in the Americans With Disabilities Act (ADA) that addresses evacuation plans in public facilities such as theatres, it stands to reason that all public facilities should consider the needs of their disabled patrons when developing such plans.

In a recent court decision in Maryland’s Montgomery County, Katie Savage and the Washington Lawyers Committee for Civil Rights and Urban Affairs sued the Marshalls Department Store chain, alleging that Marshalls violated the ADA by not having an emergency evacuation plan that protected disabled patrons.

According to the complaint, Savage was shopping in the basement level of a Marshalls department store in Silver Spring, Md. An evacuation alarm sounded and the store elevators were shut down. Savage was trapped in the basement level of the store for about one hour without any accessible means of egress.

As part of a settlement agreement resolving the litigation, Marshalls agreed to ensure that each of its 697 stores had accessible emergency exits and agreed to train its staff to assist disabled patrons in an emergency situation.
Marshalls also agreed to pay Savage an undisclosed amount of money.

Exhibitors should take note of the Savage decision.

Modern building codes require that new motion picture theatres have at least one, and in most cases two, accessible means of egress from wheelchair seating locations. An accessible means of egress must be designed to permit a mobility impaired person, such as a person in a wheelchair, to move from his/her seating location in the theatre to an area that is either outside the confines of the theatre or to an area outside the auditorium which constitutes an area of refuge specially constructed to permit the disabled person to safely wait in this area while help is on its way.

In a typical motion picture auditorium with under 300 seats, the wheelchair locations are usually all placed in a single row on a cross aisle. There will be two accessible means of egress from that row. The first accessible means of egress is back through the vomitory through which the wheelchair patron entered the theatre. The second accessible means of egress will be by exiting down a ramp from the wheelchair row to an accessible exit at the front of the theatre. The accessible exit may lead out of the theatre or may open to an area of refuge that meets the requirements of the applicable building codes. The area of refuge will be designed to protect the disabled patron and also provide a means of communication to enable the patron to advise theatre employees and rescue workers of his or her location.

A motion picture theatre emergency evacuation plan should specifically consider the needs of disabled employees. The theatre staff should be trained to know which exits are accessible for disabled persons. In the event of an emergency, theatre employees should take affirmative steps to assist disabled persons wherever possible.
In some emergency situations, elevator service within the theatre may not be operational. Your evacuation plan should consider how such an event would affect patrons with disabilities. If the elevators are not operating, do persons in wheelchairs have another accessible route? Assuming that there is such a route, how will they know how to get there? Will the staff be available to assist them?

These are the types of issues that are important to address in your evacuation plan.

Again, although the ADA does not specifically address evacuation plans, it makes good sense for motion picture theatre operators to be proactive and design their evacuation plans with particular attention for patrons with special needs.

A copy of the recent settlement in the case of Savage and the Disability Rights Council of Greater Washington v. Marshalls, is available by contacting NATO at (202) 962-0054.

 

 

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